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Free Returns

Shop with confidence with Red Run with Free Returns in the UK

Return within 14 Days

You have 14 days after receiving your item to request a Return

Please Note

All Returns must be unused in the original packaging with tags

Request a Return

We have a Free 14 day Returns Policy, which means you have 14 days after receiving your item to request a return.

To start a return, either visit our store where online order returns are accepted or use the following link to create your Free Returns Label:

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

For exchanges, you have 28 days after receiving your item to visit our store to exchange for a different product or credit note.  

Damages and Issues 
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process your refund.

For any queries regarding returns please contact us at

Red Run Flagship Store Liverpool

Return In-store


Red Run
14 Manestys Lane
Liverpool ONE
L1 3DL

0151 272 0523